Sam B Ddx

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Verified Buyer
|

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Verified Reviewer

Not Quite Canceled

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SolutionInn - Not Quite Canceled

I requested to cancel and went through the steps. On November 7th, there was a charge for $36.99 for a 3 month subscription.

I immediately sent them an email and requested to cancel the membership. It took over 6 pages to get to the portion to actually close the account. In the meantime, there are confusing pages that you have to look for the small wording to locate the proceed with cancel options. I received a response of "JK" from the company and decided to chargeback.

They have since requested my mailing and IP address.

I decided to just eat the charge so that I do not have to continue the back and forth or provide further information to them

The service wasn't great anyway.

I didn't find any solutions back when I first joined in May and just forgot to cancel my membership for several months. I was fine paying for my forgetfulness for those several months.

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Loss:
$92
Pros:
  • You might find some solutions
Cons:
  • Have to be member for answers
  • Customer service

Preferred solution: Nothing. I'm just sharing my experience and issues with the company.

User's recommendation: If you need assistance, literally go anywhere else - Chegg, Quizlet... there are so many options.

RaghiVeleangattil V

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Verified Reviewer
| map-marker Maitland, Florida

Refund request

I wanted to deactivate my account on October 22.there was no proper directions on their site.i tried and at late send a mail to them requesting the same .later I could find that they have deducted 21.10 cad from my credit card without informing me. None of their customer service numbers are reachable .I have nt received any reply for my request.
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Loss:
$21
Cons:
  • Not dependable

Preferred solution: Full refund

User's recommendation: Never use this website .they charge you extra for any questions

Manjit T Zrd

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Verified Reviewer

Why did i have to pay even if i canceled

Few months ago I already cancelled my subscription for solutioninn but in the morning I had payment to it and when I tried to login my solutioninn account it was showing your account is deactivated then why I had the transaction.
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Loss:
$20

Preferred solution: Full refund

Mehtab S Kpa

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Verified Reviewer

Canacellation of subscription

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I canceled my subscription many times but they dont let u go always sect money from your account even u dont want it . Its like they start a monthly payment from my account fraud company
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Preferred solution: Full refund

User's recommendation: Such bad application they didn’t unsubscribe you again

jash v

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Verified Reviewer

Cancel membership

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The number was wrong please do something. The phone not been connected. It says that no calls available at this line.
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Preferred solution: Cancel subscription

Joel M Xqp

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Verified Buyer
|

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Verified Reviewer

Cannot Cancel Membership on Website

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SolutionInn - Cannot Cancel Membership on Website
Do not give these scammers your payment info. You cannot remove payment info or cancel your subscription. This is not a legitimate company it is a SCAM!
View full review
Cons:
  • Fraud company

Preferred solution: Membership Cancellation

User's recommendation: please do not give this company your payment info, even for a free trial.

Galina R Pqg

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Verified Reviewer

Cancel membership and refund

SolutionInn - Cancel membership and refund
Hello, I would like to cancel my membership. I processed the payment on November 20th, 2022. Would you please reject my credit card payment? Thank you, Galina
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Loss:
$10

Preferred solution: Full refund

Daniel L Wti

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Verified Reviewer

Account Cancellation

Hello, my classes have ended and now I dont need this account. I tried cancelling my subscription but I am still being charged. So can you please cancel my account so that I dont get charged anymore due to my class being over, and therefore, not needing the subscription anymore. I am still being charged even though I dont want to.
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Preferred solution: cancel my account and not get charged anymore for my subsciption.

Etta Yfl

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Verified Reviewer

Cancel subscription

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This company is absolutely awful ran. I been trying to cancel my prescription with your company for the last two months and have been unable to do it. I have called you customer service many time and never have got anyone to help. This campany is awful and I will never EVER use this company again. I'm going to have to go to the bank to get a new card. So, thank you very much for your help!
View full review
Loss:
$45
Pros:
  • It had some complex solution
Cons:
  • Terrible customer service

Preferred solution: Apology

User's recommendation: Use Chegg

Alzada Spk
map-marker Sacramento, California

Cancel membership

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I just need to cancel my membership. I dont know why it wont let me do it on the website. Id really appreciate any assistance.
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Vicente Gqk
map-marker Lagos, Lagos

I am inquiring if i can refund money held in my PayPal account to my solutioninn account

I withdrawed money from my account to my PayPal n the money was held can I refund back to my solutioninn account
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Bhawani C

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Verified Reviewer
| map-marker Toronto, Ontario

Wrong charges

I want to cancel my subscription but I am not able to do that. Can you please cancel my subscription and remove my card details.
View full review
Loss:
$20
Pros:
  • Fake

Preferred solution: Full refund

Hai Ytm
map-marker Plano, Texas

Unable to delete

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not able to delete account, charged again to for $14.99. I will get my bank to delete that card and issue a new one. BOGUS!
View full review
Loss:
$15

Preferred solution: Full refund

User's recommendation: do not use this service scam!

1 comment
Gilmore Otc

Hi Dear, We hope you're doing well. First, we would like to apologize for your unsatisfactory experience with solutioninn.

We always value our customers and are fully committed to providing a great experience to our customers all around the globe. We would like you to put forward your complaints on our contact Email support@***.com to try to facilitate you in every possible way Have a good day

Anonymous
map-marker Chicago, Illinois

Unauthorized charges to my credit card

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I am unable to get customer service for a refund for charges to my card. I do not have a subscription and have no idea what Solutioninn is
View full review
1 comment
Gilmore Otc

Hi Dear, We hope you're doing well. First, we would like to apologize for your unsatisfactory experience with solutioninn.

We always value our customers and are fully committed to providing a great experience to our customers all around the globe. We would like you to put forward your complaints on our contact Email support@***.com to try to facilitate you in every possible way Have a good day

Michael R Chq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maywood, New Jersey

I’ve been getting charged

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Ive been getting charged after I tried to cancel my account in January. I tried to cancel on 3 different occasions. I dont rememember the last time I used Solution Inn. I need refunds at this point !
View full review
Loss:
$105
Cons:
  • Holding people money
  • Terrible customer service
  • Seem to lie about your cancellation being successful

Preferred solution: Full refund

1 comment
Gilmore Otc

Hi Dear, We hope you're doing well. First, we would like to apologize for your unsatisfactory experience with solutioninn.

We always value our customers and are fully committed to providing a great experience to our customers all around the globe. We would like you to put forward your complaints on our contact Email support@***.com to try to facilitate you in every possible way Have a good day

Yeeun K
map-marker Jersey City, New Jersey

Can not cancel subscription. FRAUD COMPAN:Y:

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I can't cancel my membership and it keeps changing me 15 dollars a month. BIG FRAUD WEBSITE!!! DONT EVER SIGN UP
View full review

Preferred solution: Deliver product or service ordered

1 comment
Gilmore Otc

Hi Dear, We hope you're doing well. First, we would like to apologize for your unsatisfactory experience with solutioninn.

We always value our customers and are fully committed to providing a great experience to our customers all around the globe. We would like you to put forward your complaints on our contact Email support@***.com to try to facilitate you in every possible way Have a good day

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